Soleus Air DP1-50-03 50-Pint Dehumidifier

Soleus Air DP1-50-03 50-Pint Dehumidifier

Buyers are split when it comes to opinions on the Soleus Air DP1-50-03 50-Pint Dehumidifier. While the unit performs well, it appears to have some serious design flaws that often cause it to break down within the first year of use, and customer service representatives have been less than helpful.

Appearance and Design

A sturdy white casing and frontal ventilation give the Soleus Air DP1-50-03 50-Pint Dehumidifier a sense of professionalism and cleanliness – this is a model that would look quite at home in a medical office. It features Energy Star certification, which ensures that energy bills won’t skyrocket once the model is plugged in, and rolling caster wheels for easy transportation from room to room. Those who don’t have time to empty the water collection tank on a daily basis can take advantage of the semi-permanent hose hookup and drain excess water out a nearby window.

Functionality and Use

Like most mid-sized models, the Soleus Air DP1-50-03 50-Pint Dehumidifier is best suited to single rooms, small studio apartments, large RVs, or a basement of less than 600 square feet. The unit will still continue to pull water from larger spaces, but will simply be less equipped to lower relative levels of humidity. A low-temperature design ensures that the DP1-50-03 will function properly down to 41 degrees Fahrenheit without freezing or icing over. Keep in mind, however, that lower temperatures will reduce the performance capacity of all dehumidifiers utilizing refrigerant technology.

Model Limitations

A common problem with this model was an excessive level of heat produced by the motor and fan components. This in some cases caused the dehumidifier to heat enclosed rooms until temperatures reached upwards of 90 degrees Fahrenheit – far above normal comfort levels! In addition, the Soleus Air DP1-50-03 50-Pint Dehumidifier has a short lifespan, and tends to malfunction within the first two years of use. Some customers have also received units by mail that were non-functional upon arrival.

Customer Service and Warranty

As with most modern dehumidification units, the Soleus Air DP1-50-03 50-Pint Dehumidifier is sold with a 1-year limited manufacturer’s warranty on parts and services. Unfortunately, the customer service at Soleus Air has received consistently low ratings and reviews from customers. Service representatives were rude, uninformed about the company’s products and parts, and often appeared to be completely clueless when it came to troubleshooting over the phone. Buyers also encountered difficulties when trying to take advantage of the warranty.

What Do Owners Say?

Most buyers are adamant in stating that they would not purchase the Soleus Air DP1-50-03 50-Pint Dehumidifier a second time. However, new owners are more generous, expressing satisfaction with the unit’s overall performance in cases where it was not broken upon arrival. In general, the unit seems to perform well at first and then deteriorate in functionality over time, resulting in a rather unreliable appliance.

If you’re looking for an inexpensive, relatively powerful model and aren’t concerned about the lifespan of the unit, the Soleus Air DP1-50-03 50-Pint Dehumidifier may work for you; otherwise, this is a dehumidifier to avoid!